Information We Gather When You Fund and Play
When you open an account and deposit through bKash, Nagad or Rocket, we record the transaction reference, timestamp, and amount so we can match your payment to your account balance. We log the device model and IP address each time you sign in, which helps us
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spot unusual access patterns and protect your wallet. We store the games you open and the bets you place because regulatory frameworks in jurisdictions where we operate require us to maintain gaming records. We keep chat transcripts when you contact support so we can follow up
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if your question needs escalation. Cookie identifiers track your session so you stay logged in when you switch between the sportsbook and slot lobby. We do not share your mobile number or payment details with third-party advertisers. All data storage and processing depend on the laws
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applicable in your region; availability of our services is subject to local legal frameworks and eligible territories. If local law requires us to restrict access or delete data, we comply with that jurisdiction's directives. We retain transaction logs for the period mandated by the regulatory environment
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in which we operate, then archive or anonymise them. You can request a copy of the data we hold by contacting support with your registered mobile number.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.